Speed, cost optimisation and after-sales service. Turning to ALPACKA for e-commerce site logistics and shipping will allow you to have no worries when it comes to organising your online business.
AUTOMATIC DATA TRANSMISSION TO THE COURIER
COURIER PICK-UP AND DISPATCH
CUSTOMER DELIVERY AND SERVICE
Dedicated price list
Dedicated and customised price list Based on the required services, shipments and logistics management, we create quotes exclusively for you and your needs with the utmost transparency.
Connector integration between your e-shop and our web platform for creating tracking on the courier site
With Elledi you can integrate your online store and our web platform to efficiently exchange data on delivery status and collection requests. Tracking is integrated directly on the platform quickly and easily.
Label creation and printing without operator intervention
With the help of our technology and e-commerce programmes, orders can be processed, labels can be created and printed automatically, reducing the margin of error in the data entry process to a minimum.
Daily collection by the courier at the customer’s warehouse
Every day a courier will collect the goods to be shipped, going directly to the customer’s warehouse. It is a convenient service that allows you to manage your shipments without organisational problems.
Sending message and e-mail to recipient for delivery management
The recipient receives a notification with the expected delivery date and, if it is not available that day, can choose to change where and when to pick up his or her purchases. This way you will always be sure to receive your order.
After-sales service with scheduled and customised deliveries
We provide all customers with timely and precise service even after the goods have been dispatched, customising and scheduling deliveries according to the days and times that are most convenient for those purchasing from the online shop.
Customer service with employees answering customers’ questions over the phone
With the management of your Customer Service, we become your single point of contact in handling all critical issues, guaranteeing efficiency, professionalism, kindness, problem solving and process optimisation.
Elledi SpA provides all its expertise and professionalism in e-commerce logistics, from order receipt to delivery. Our solutions are designed for companies that handle orders and tasks manually and want to have more effective assistance than an ordinary courier.
Domestic and foreign shipments
We offer a reliable and accurate national and international shipping service with assistance in customs documentation.
Efficient returns management
In addition to delivery, we take care of the handling of returns with professionalism and speed, relieving you of all post-sales tasks.
Reliable shipping with tracking possibilities
Through the online tracking service, we offer our customers the possibility to check the status of their shipment at any time.
SMS alert service for delivery control and customisation
Sending an SMS to the addressee to inform him of the day and time of delivery, enabling him to keep control of the shipment at all times
Elledi SpA provides all its expertise and professionalism in e-commerce logistics, from order receipt to delivery.